Privacy Policy

Effective Date: April 3, 2026

Sai Piles Injection Clinic (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or avail our services.

1. Information We Collect

We may collect the following types of information:

 

a. Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Location details

b. Sensitive Health Information

As a healthcare provider, we may collect limited medical information such as:

  • Symptoms and condition details (piles, fissure, fistula, etc.)
  • Medical history shared voluntarily
  • Treatment-related information

This data is treated as sensitive personal data and handled with strict confidentiality.

2. How We Use Your Information

We use your information for:

  • Booking and managing appointments
  • Providing consultation and treatment services
  • Follow-ups and patient care communication
  • Improving our services and patient experience
  • Sending updates or health-related information (only with your consent)

3. Patient Confidentiality

We respect doctor–patient confidentiality.

  • Your medical information is accessible only to authorized medical professionals
  • We do not sell or rent your data to third parties
  • Your information is never used for unrelated marketing without consent

4. Consent

By submitting your details on our website, WhatsApp, or any consultation form, you:

  • Consent to the collection and use of your information as described in this policy
  • Agree to be contacted for appointment, consultation, and follow-up purposes

You may opt out of communications at any time.

5. Data Sharing

We may share your information only in limited cases:

  • With medical staff involved in your treatment

  • When required by law or government authorities

  • In case of medical emergencies

We do not share your data with third parties for advertising purposes.

6. Payment Information

If you make payments (consultation or treatment fees):

  • Payments may be processed via secure third-party platforms (e.g., UPI, payment gateways)

  • We do not store your card or banking details on our servers

We do not share your data with third parties for advertising purposes.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Understand visitor behavior

We may use tools like Google Analytics for this purpose.

You can disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure

However, no online system is completely secure, and users are advised to share information responsibly.

9. Data Retention

We retain your information only for as long as necessary:

  • To provide medical services
  • To comply with legal obligations
  • To maintain internal records

After this period, data may be securely deleted.

10. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to medical/legal requirements).

To exercise these rights, please contact us.

11. Third-Party Links

  • Our website may contain links to third-party websites.
  • We are not responsible for their privacy practices or content.

12. Legal Compliance

We strive to comply with applicable data protection laws in India, including guidelines related to handling sensitive personal data in healthcare.

13. Updates to This Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

  • Phone Number: 8019336775
  • Email : saipilesinjectionclinic2018@gmail.com
  • Address:
    1. Chanda nagar Branch:  3rd Floor, Ashish My Space, Above Khazana Jewellery, Gangaram, Chanda nagar, Hyderabad 500050
    2. Nallagandla Branch:  H.No.1-103/30/11, Barka Arcade, Someshwar Colony, Nallagandla, Serilingampally, Hyderabad 500019